This Privacy Policy explains how Muscle Candy (“we,” “us,” or “our”) collects, uses, and protects your information when you access or use our website and services (the “Service”). It also outlines your privacy rights and how applicable laws safeguard your data.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Words with capitalized initial letters have specific meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual or legal entity accessing or using the Service.

  • Company refers to Muscle Candy, based in the United States.

  • Affiliate means any entity that controls, is controlled by, or is under common control with the Company.

  • Account means a unique account created to access certain parts of the Service.

  • Website refers to Muscle Candy, accessible from https://www.musclecandy.com

  • Service refers to the Website.

  • Country refers to the United States.

  • Service Provider means any third party that processes data on behalf of the Company.

  • Personal Data means information that identifies or relates to an identifiable individual.

  • Cookies are small files placed on your device to improve browsing experience.

  • Device means any device capable of accessing the Service.

  • Usage Data means data collected automatically when using the Service.

Personal use or human consumption is strictly prohibited. Please review our Terms and Conditions for full details before placing an order.

Refund requests must be submitted within 30 days of the order date. Once approved, refunds are issued back to the original payment method.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may request personally identifiable information, including but not limited to:

  • Email address

  • First and last name

  • Phone number

  • Billing and shipping address

Usage Data

Usage Data is collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device identifiers and diagnostic data

If you access the Service via a mobile device, we may also collect information such as device type, operating system, and mobile browser details.

Tracking Technologies and Cookies

 We use cookies and similar technologies to monitor activity and enhance functionality. These may include:

  • Essential Cookies – required for core website functionality

  • Consent Cookies – remember cookie preferences

  • Functionality Cookies – store user preferences

  • Analytics & Performance Cookies – analyze traffic and improve the Service

You may disable cookies through your browser settings; however, some features may not function properly.

Use of Your Personal Data

Muscle Candy may use Personal Data to:

  • Provide and maintain the Service

  • Manage user accounts

  • Fulfill orders and contractual obligations

  • Communicate updates, security notices, and service-related messages

  • Send promotional content (you may opt out at any time)

  • Respond to inquiries and support requests

Sharing of Personal Data

We may share your information:

  • With trusted Service Providers

  • During business transfers (merger, acquisition, sale of assets)

  • With affiliates and business partners

  • With other users if you interact publicly on the Service

We do not sell your personal information.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter duration unless required for security or legal compliance.

Transfer of Your Personal Data

Your information may be processed outside your jurisdiction. By using the Service and submitting data, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data.

Usage Data is generally retained for a shorter duration unless required for security or legal compliance.

Disclosure of Your Personal Data

Business Transactions

If Muscle Candy is involved in a merger or sale, your data may be transferred with prior notice.

Legal Requirements

We may disclose data if required to comply with legal obligations, protect rights, prevent wrongdoing, or ensure public safety.

Security of Your Personal Data

We use commercially reasonable security measures to protect your data. However, no online transmission or storage method is completely secure, and absolute security cannot be guaranteed.

Marketing Communications

You may opt in to receive marketing emails or SMS messages. You can unsubscribe at any time. Standard message and data rates may apply.

Analytics

We may use third-party analytics tools (such as Google Analytics) to understand website usage and improve performance.

Contact Us

If you have questions about this Privacy Policy, you may contact us:

Email: support@musclecandy.com

Usage Data is generally retained for a shorter duration unless required for security or legal compliance.